Southeast Imaging Service

910-769-4174

email: Tom@SEimagingService.com

For over twenty-five years, the technical team at Matlock Endoscopic has been providing the highest quality maintenance and repairs services for large and small diameter Olympus™ endoscopes to hospitals, surgery centers, and doctors’ offices both nationally and internationally.  .

Services

IMAGING ​​Repair Services

Service Contracts

Southeast Imaging provides repair service for all of your Imaging needs. We can typically have someone onsite the same day, but we guarantee that we will be there within 24 hours. We can be your exclusive service provider or we can provide back up support to your current service provider. We can provide contracts that cover 100% of the service costs, PM's only contracts or repair only contracts. We also provide repair service on an as needed basis.

Preventive Maintenance Program (PM'S)


Our preventive maintenance program is the back bone of our company. We firmly believe that if you maintain the equipment, you will reduce your repair costs. Our goal is to spend 70% of our time on PM's and only 30% on repairs. If your current numbers are not comparable, you may want to have a Forensic Audit done. A Forensic audit is when we come in and analyze your current service program. We look at costs, downtime and PM frequency. We also take a good look at your repair history. Most repair costs can be avoided by adjusting your current PM program to avoid these costly repairs. Click here for more information: Forensic Audit  


We did a test at a facility with Ultrasounds. They where spending $26,000/year on repairs. And after completing the forensic audit, we found that the PM's where not being done properly. We took over the PM's on half of the machines. At the end of the first year, we had reduced the repair costs to $5,000. The other machines that where still on the old plan, had spent $27,000.  cost savings of 81%!!!


Give us a call to schedule your FREE FORENSIC AUDIT  910-769-4174

Or click here to learn more Forensic Audit


We can customize a service contract to fit any budget or needs!


Here are just a few examples of what we have to offer:


1. Full Service contract - This contract covers all parts and service, with or without glass coverage.


2. Parts only contract with or without Glass.


3. Service only contract -  This covers all of your service costs including repairs and Preventative maintenance.  


4. Custom service contract - We can create a contract specifically for your needs. We can reduce coverage hours or increase coverage hours. We can do a PM only or repair only contracts. We can do service only on Tuesdays if that is all you want. If you have a specific budget, we can create a plan that fits your budget.


Give us a call at 910-769-4174 to get your quote!